So besides outrageously expensive services that are years behind other countries around the world, they're also a bunch of jerks. But we knew that already. It's thanks to their deep connections in Congress that they can get away with such behavior.
A woman, who called Verizon to try to find out about the $4.19 she was being charged for six local calls, was told by Verizon reps that the only way it would provide her an itemized bill was to get a lawyer and have the lawyer get a subpoena to force Verizon to disclose the information.
