Sounds pretty bad if true. Delta was once a nice airline but in recent years it has become a pathetic shell of its former self. Looking at how nasty the corporate world has been in fighting change - whether health insurance, Wall Street, food - none of this will come as a surprise if it turns out to be true. For much too long, Washington has allowed an "anything goes" policy. This needs to change. Soon. Attacking a consumer advocate who is asking for reasonable treatment of customers is flat out bizarre.
A passenger rights advocate accused Delta Air Lines Inc. in a federal lawsuit Tuesday of conspiring with a Virginia company to obtain hacked e-mails from her computer to help them derail her efforts to protect air travelers from lengthy tarmac delays and other inconveniences.
The suit, filed by Kate Hanni of FlyersRights.org in U.S. District Court in Houston, seeks at least $11 million in damages and a jury trial.
