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My new Sony computer is dead again



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Sorry to be sharing so much with you guys, but what the hell, we're a community now, thought you'd appreciate the update (and at least this allows me to vent while listening to the nice music on my phone). And after this last call, I really need to vent.

My new rather expensive VAOI has crashed again. This would be the 4th reinstall of windows the guy on the phone just tried to get me to do, I told him enough was enough. We reinstalled last night, wiping out all my Christmas photos among other things, and then all was well until I tried making a ghost image of my drive and it jammed because there were errors on the drive. So I ran scandisk, which took, oh, about 4 to 5 hours (first sign of trouble), it found a few errors, fixed them, and now the computer won't reboot. The real helpful guy on the phone (sarcasm) first suggested I reinstall windows, that was real helpful.

Oh yes, now I'm being told that they can ship some repair disks to me. The great line she gave me was "your warranty is only for repair, not to get a new computer."

If anyone out there works at Sony, this is ridiculous. You pay nearly $2000 bucks for a new computer, it's a piece of crap, and now they want to send you more disks to repair what shouldn't even be broken, after your reinstalled the software 3 times.

You guys were right. I should have considered a Mac. At the very least, there was no point in buying a brand name. I thought a Sony would give me a more trustworthy system, better service at the very least, and I'm getting the typical bullshit runaround you get when you buy crap.

I've had it with this company.

PS And how great is Sony support for their computers? I'm told that there are no managers around, but one can back to me on Sunday. Sunday. Now that's service.


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